Services

John Curtis provides a range of Conflict Resolution Services in Kingston and South Eastern Ontario. Whether it’s direct and immediate third party intervention or the development of a structured training program to help you or your staff build the skills needed to solve problems from within, John can help you better manage conflict and overcome obstacles.

Mediation

Acting as a 3rd party neutral, John helps organizations and individuals resolve conflict and fashion their own solutions. John has expertise in all manner of workplace conflict including harassment, wrongful dismissal, union grievances, etc. John also has experience with a wide range of commercial disputes and insurance litigation.

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Conflict Coaching

For people who are stuck in a conflict and can not see any tolerable solutions. John has experience working with senior managers who are confronted with managing conflict amongst and with their staff and with the organization for whom they work. Learning how to navigate conflict productively could be the most important thing you do to advance your career – or maybe just to stay on track

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Negotiation Coaching

No matter what walk of life we come from, we all negotiate everyday. Whether you are preparing for a specific negotiation or already deeply immersed, John can work with you to ensure you have the best opportunity to get the result you want.

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Investigations

Ideally, workplace conflicts can be resolved through collaborative methods, including mediation or facilitation. But when allegations of harassment or violence are made, and these approaches fail, employers are required to investigate. With extensive experience and in-depth knowledge of conflict in the workplace, John Curtis conducts thorough, objective investigations that safeguard legal interests and rights of the organization and it employees.

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All training is customized for the needs of you or your organization. It can be structured for groups or individuals.

Conflict Resolution in the Workplace

In-house, training for organizations custom designed to suit their specific conflict resolution challenges. These hands-on workshops and/or training courses will arm your managers, human resource professionals, educators and employees with the practical skills needed to improve their teamwork, communication and conflict resolution skills.

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Group Training

Introductory and advanced training in mediation covering both the underlying principles and skills necessary for a successful mediator. Group training is offered as part of the Mediation Centre of Southeastern Ontario.

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One-on One Training / Conflict Coaching

This is ideal for people who want something that is flexible and practical. Usually I work with people who are struggling with a specific issue or how to work with/for another person. I am located in Kingston, but work with people all over the World over the phone and using skype. The format is flexible but typically involves a 1 hour call each week for 4 weeks. We can also work around both our schedules, so that the call or meeting need not be at the same time each week.

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