Meet John Curtis.

John Curtis’s experience, curiosity and advanced communication skills have established him as a thought leader and expert in Mediation, Negotiation and Conflict Coaching.

On this site, John explores the principles and practice of Mediation, Negotiation, and Conflict Coaching. Here, you will learn about these forms of conflict resolution and how they apply to your workplace, your conflicts, and your life, from one of Ontario’s leading experts.

More About John

  • Duty to Investigate – “A Ticking Time Bomb”- Recently, I was retained to conduct two workplace harassment investigations related to employee complaints against senior management. Both investigations were initiated by complaints that were made to the Ministry of Labour well after the employee left the employer. This is a double-edged sword. On the one hand, it should serve as wake-up call to any employers […]
conflict resolution
conflict coach
  • Why Investing In Employees Can Also Assist In Conflict Coaching- “In an organizational hierarchy every employee tends to rise or get promoted to his or her level of incompetence.” Laurence J. Peter, The Peter Principle: Why Things Always Go Wrong. Mr. Peter describes what many of us have seen – or even experienced – in the workplace. People are promoted until they can no longer […]
  • Falling for the Anchoring Effect? How to Avoid This Negotiation Trap- The anchoring effect is a powerful psychological force in which we rely too heavily on the first information we receive. Even if we’re aware that we’re going to be influenced and biased by these anchors, it is incredibly difficult to discount them from our thought processes. In negotiations, this can put you at a serious […]

Conflict Resolution Specialist