“Hey, Manager. I’m having a conflict with John and Sue. Can’t work it out. Let’s get a conflict coach in here.”
If you can say this openly and directly to your manager/supervisor, you’re lucky! Many people are reluctant to admit they cannot resolve a dispute that a situation has escalated past a manageable point or even that they have a conflict at all. You may have come to the conclusion that a conflict coach will help – but how do you ensure your manager comes to the same conclusion?
When you are asking for a conflict coach, you have to be able to phrase it in the right terms to the decision-maker(s). You have to make it sound like it’s for their benefit, which is certainly not a stretch in this case. What’s in it for them?
In a word, money. Conflict impacts the bottom line by: