How many mediators does it take to re-hang a picture? The answer: We don’t re-hang it, we re-frame it. What’s the lesson here – besides the fact that mediator jokes aren’t as fun as lawyer jokes? Mediators do not solve problems; they provide the parties involved with the means to create their own solutions. When parties are allowed to reach their own resolution, it is far more likely that they will comply with the terms of the agreement. To give this the best possible chance of happening, mediators need to wear a number of hats. Let’s take a look at six of the most important things that mediators do. And, no more jokes, I promise.

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How much is this going to cost me? How much time is it going to take? Is it worth it? Consumers have become very careful with their money and with the level of quality they receive in return. Those seeking mediation are no different; cost is often a very important consideration, as is the investment in time and energy. The good news is that mediation is affordable, and conflicts can be settled relatively quickly – usually just a few hours.

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We could all use a reality check once in a while. When we pick up a box of cookies instead of a bag of carrots; when we choose to lounge on the couch in our sweats instead of exercising; when we decide it’s a good idea to grow out our sideburns. Whatever it is, sometimes, we just need someone to step in and say, “Hey, what are you doing?”

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